Actually Good Legal: Terms of Service

Effective date: November 10, 2026

Provider: Actually Good Ideas, LLC, an Ohio limited liability company ("Actually Good Ideas," "we," "us")

These Terms of Service (the "Terms") govern your access to and use of Actually Good Legal. That includes the course, the course companion website (the "Hub"), the workbook, the videos, the plugin, the skills, the tools, the templates, the sample and test files, the QA materials, and every update and download of them (together, the "Materials").

Please read Sections 4 through 13 carefully. They say the Materials are not legal advice, put responsibility for your legal work on you, disclaim warranties, limit our liability, and require you to indemnify us.

1. Accepting these Terms

You accept these Terms when you buy, download, install, open or use any of the Materials, or when you click "I agree" in the Hub. If you are accepting for a law firm, company or other organization, you confirm you have authority to bind it. In that case "you" means both you and the organization. If you do not agree, do not use the Materials.

2. Who the Materials are for

The Materials are designed for licensed attorneys and for staff working under an attorney's supervision. You must be at least 18 years old. If you are not a lawyer, the Materials do not replace one: do not use them to make legal decisions for yourself or anyone else without advice from a licensed attorney.

3. Your license

While you comply with these Terms and have paid for the Materials, you receive the Actually Good Legal Single-User License in LICENSE.md, which is part of these Terms. In short, the license is for you alone. You may use and modify the Materials however you like for your own work, but you may not share them with anyone, including colleagues at your firm, unless they hold their own license. All rights not expressly granted stay with Actually Good Ideas and its licensors. Third-party materials (for example, Common Paper templates under CC BY 4.0) are governed by their own licenses.

4. Not legal advice. No attorney-client relationship.

Actually Good Ideas is not a law firm and does not practice law. Nothing in the Materials is legal advice. This includes the lessons, skills, templates, sample outputs, checklists, test results and anything Claude produces when you use them. Nothing in the Materials creates an attorney-client relationship, or any fiduciary or confidential relationship, between you (or your clients) and Actually Good Ideas. We do not advise on whether any template, clause or output is suitable or enforceable in a particular situation. Templates and examples are not customized for any client, transaction or jurisdiction, may not reflect recent changes in the law, and are not a substitute for a lawyer. Communications with Actually Good Ideas, including support requests, are not confidential and are not protected by attorney-client privilege, so do not send us client confidential information.

5. Your professional responsibility

You alone are responsible for your legal work and for how you use the Materials and any AI tool, including Claude. Without limiting that, you are responsible for:

• Review and verification. Reading and checking every output before you rely on it or send it to anyone. This covers facts, quotations, citations, calculations, dates, deadlines, defined terms and redlines.
• Competence and supervision. Understanding the tools well enough to use them competently, and supervising staff and any AI tool as your rules of professional conduct require.
• Confidentiality and consent. Deciding whether client information may be processed by Claude or any other third-party service, configuring those services (including their data-retention and model-training settings) to meet your obligations, and getting any client consent you need.
• Courts and regulators. Complying with court rules, standing orders and bar guidance on AI use, disclosure and certification.
• Billing and communication. Billing honestly for AI-assisted work and telling clients whatever your rules require.
• Your systems. Backups, security, access control and data retention on your own computers and accounts.

6. AI output and test results

AI systems, including Claude, can produce output that is wrong, incomplete, out of date or invented, and they can be manipulated by content hidden inside documents. The safeguards in the Materials reduce these risks but do not remove them. Those safeguards include the quote checks, hidden-text scans, guardrails, skill-safety scans, self-tests and answer keys. Test and QA results, including the QA Lab report and promotional videos, describe specific runs on fictional documents. They do not promise any result on your documents or with any future model, plugin or software version. A passing test does not mean an output is correct.

7. Files, tools and your data

The tools run on your own computer or in your own Claude account, and they read, copy and write files there. Some tools change files outside the protected 01-originals and 04-final folders, or package files to send. Keep independent backups. The guardrails are a convenience, not a guarantee. We do not receive, store or have access to your documents or your clients' information through the Materials. Our Privacy Policy explains what we do collect.

8. Third-party services

The Materials work with services we do not own or control. These include Anthropic's Claude and Claude for Legal plugins, Microsoft Word and OneDrive, Google Drive, practice-management systems, Common Paper and others. Your use of those services is governed by their terms and privacy policies. Actually Good Ideas is not affiliated with, endorsed by or sponsored by Anthropic, Common Paper, Microsoft, Google or any practice-management vendor. Those services can change or stop working with the Materials at any time, and we are not responsible for them, their outputs, their security or their availability.

9. Acceptable use

You will not: - resell, sublicense, publish or share the Materials with anyone who does not hold their own license (including colleagues at your firm), or offer them as part of a product or service for others; - use the Materials to break any law, court order, rule of professional conduct or third party's rights; - use the Materials to give legal services where you are not authorized to practice; - remove legal notices; or - use the Materials to train or build a competing product.

10. Disclaimer of warranties

THE MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS. TO THE FULLEST EXTENT PERMITTED BY LAW, ACTUALLY GOOD IDEAS DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY. THIS INCLUDES WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND THAT THE MATERIALS WILL BE ERROR-FREE, SECURE, UNINTERRUPTED OR COMPATIBLE WITH ANY SOFTWARE, SERVICE OR AI MODEL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (a) ACTUALLY GOOD IDEAS AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES. THEY WILL ALSO NOT BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE, CLIENTS, GOODWILL OR DATA, FOR MALPRACTICE OR PROFESSIONAL-LIABILITY CLAIMS, FOR SANCTIONS, FEE DISPUTES OR DISCIPLINARY PROCEEDINGS, OR FOR THE COST OF SUBSTITUTE SERVICES. THESE EXCLUSIONS APPLY HOWEVER THE LOSS ARISES AND EVEN IF WE WERE TOLD IT WAS POSSIBLE; AND (b) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE MATERIALS OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID US FOR THE MATERIALS IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (ii) ONE HUNDRED U.S. DOLLARS (US$100). These limits apply to every theory of liability, including contract, tort (including negligence), strict liability and statute. They apply even if a remedy fails of its essential purpose. They are a fundamental part of the bargain: the price of the Materials reflects them. Some jurisdictions do not allow certain exclusions or limits. In those jurisdictions, our liability is limited to the smallest amount the law permits.

12. Indemnification

You will defend, indemnify and hold harmless Actually Good Ideas and its members, managers, employees, contractors and agents from and against all claims, demands, losses, liabilities, damages, judgments, settlements, costs and expenses (including reasonable attorneys' fees) arising out of or relating to the following, except to the extent caused by our own gross negligence or willful misconduct: (a) your use of the Materials or of any output produced with them; (b) your legal services, your clients, or any person who relies on your work; (c) your breach of these Terms; or (d) your violation of any law, court rule, rule of professional conduct or third party's rights. We may take part in the defense with counsel of our choice at our own expense. You will not settle a claim that imposes any obligation on us without our written consent.

13. Time limit and individual claims

To the extent permitted by law: - any claim relating to the Materials or these Terms must be filed within one (1) year after it arises, or it is permanently barred; - claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative proceeding; and - EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL.

14. Purchases and refunds

Prices, taxes and payment terms are shown at checkout, and payments are handled by our payment processor.

Works-or-refund guarantee. If the Materials won't run on a computer that meets the stated requirements (a paid Claude plan, the Claude desktop app on Mac or Windows, and Microsoft Word or Word on the web), email us within 7 days of your purchase and we'll work with you to fix it. If we can't get it to run, we'll refund the full price. A refund ends your license under Section 7 of the License: you must stop using the Materials and delete your copies, including modified versions. You keep any Work Product you created. We don't give refunds for a change of mind. Apart from this guarantee, sales are final, except where a refund is required by law.

Setup services. Setup help, whether by video call or on site, is a separate service. We describe its scope, price and schedule in a written quote or order before we start. Unless that quote says otherwise, we work only with the Materials' fictional sample files, not your client files, and we will sign a reasonable confidentiality agreement at your request. These Terms apply to any Materials we provide during a setup session.

15. Updates and changes

Updates to the edition you bought are free: we retest the Materials when Claude changes and post each update with a changelog. We may update, change or stop offering any part of the Materials at any time. We may also change these Terms. When we do, we will update the effective date and post the new version with the Materials or on our website. For a material change, we will also email the address on your purchase at least 30 days before it takes effect. If you keep using the Materials after a change takes effect, you accept the new Terms. If you do not agree to a change, stop using the Materials. A change never applies to a dispute that arose before the change took effect.

16. Termination

Your license ends as described in Section 7 of the License: automatically if you share or use the Materials beyond what the License allows, or if you fail to pay (including after a chargeback or refund). For any other material breach of these Terms, we may end your license if you do not fix the breach within 30 days after we notify you. When your license ends, you must stop using the Materials and delete your copies, except for work product you created for your clients. Sections 4 through 13 and 16 through 18 survive termination.

17. Governing law and venue

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. Except where the law requires otherwise, the state and federal courts located in Hamilton County, Ohio have exclusive jurisdiction over any dispute relating to the Materials or these Terms. Each party consents to that jurisdiction and venue.

18. General

• These Terms, the License and the Disclaimer are the entire agreement between you and us about the Materials. The Privacy Policy describes how we handle personal information. It is not part of this agreement.
• If any provision is unenforceable, it will be enforced to the maximum extent permitted, and the rest of these Terms stays in effect.
• Our failure to enforce a provision is not a waiver.
• You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition or sale of assets.
• We are not liable for delays or failures caused by events beyond our reasonable control.
• We may send you notices by email to the address on your purchase, or by posting them with the Materials. You may send us notices at the contact address below. You agree to receive these Terms and our notices electronically.
• Headings are for convenience only, and "including" means "including without limitation."

19. Contact

Actually Good Ideas, LLC · [MAILING ADDRESS], Cincinnati, Ohio · [CONTACT EMAIL] · legal.actuallygoodideas.com